Our counselling service is available to anyone experiencing mental health challenges—whether you’re feeling stressed, anxious, overwhelmed, struggling with grief or loss, or experiencing suicidal thoughts. No issue is too big or too small. Whatever you’re facing, we’re here to listen and support you. All we ask is that you take the first step and reach out.

Getting Started: The Intake Process

Before being matched with a counsellor, you’ll attend an intake meeting with one of SOSAD’s trained support workers. This meeting can take place over the phone or in person at your local SOSAD office, depending on your preference.

During this conversation, the support worker will provide a safe, welcoming space to talk about what you’ve been experiencing. Based on this discussion, you’ll be paired with a counsellor who best suits your needs.

While You Wait

While waiting to begin counselling, you’ll receive weekly check-in calls from our support team. These calls are designed to ensure you feel supported, answer any questions you may have, and keep you updated on your counselling schedule. You are welcome to opt out of these calls at any time.